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### Steps to reproduce
1.
2.
3.
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### Expected behaviour
Tell us what should happen
### Actual behaviour
Tell us what happens instead
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### Server configuration
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**Operating system**:
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**Web server:**
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**Database:**
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**PHP version:**
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**Nextcloud version:** (see Nextcloud admin page)
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**Updated from an older Nextcloud/ownCloud or fresh install:**
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**Where did you install Nextcloud from:**
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**Signing status (Nextcloud 9.0 and above):**
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```
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Login as admin user into your Nextcloud and access
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http://example.com/index.php/settings/integrity/failed
paste the results here.
```
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**List of activated apps:**
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```
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
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from within your Nextcloud installation folder
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```
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**The content of config/config.php:**
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```
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If you have access to your command line run e.g.:
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sudo -u www-data php occ config:list system
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from within your Nextcloud installation folder
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or
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Insert your config.php content here
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(Without the database password, passwordsalt and secret)
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```
**Are you using external storage, if yes which one:** local/smb/sftp/...
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**Are you using encryption:** yes/no
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**Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/...
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#### LDAP configuration (delete this part if not used)
```
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With access to your command line run e.g.:
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sudo -u www-data php occ ldap:show-config
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from within your Nextcloud installation folder
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Without access to your command line download the data/owncloud.db to your local
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computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';
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Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.
```
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### Client configuration
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**Browser:**
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**Operating system:**
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### Logs
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#### Web server error log
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```
Insert your webserver log here
```
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#### Nextcloud log (data/owncloud.log)
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```
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Insert your Nextcloud log here
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```
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#### Browser log
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```
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Insert your browser log here, this could for example include:
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a) The javascript console log
b) The network log
c) ...
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```