nextcloud/issue_template.md

Steps to reproduce

Expected behaviour

Tell us what should happen

Actual behaviour

Tell us what happens instead

Server configuration

Operating system:

Web server:

Database:

PHP version:

ownCloud version: (see ownCloud admin page)

Updated from an older ownCloud or fresh install:

List of activated apps:

If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your ownCloud installation folder

The content of config/config.php:

If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system --public
from within your ownCloud installation folder

or 

Insert your config.php content here
(Without the database password, passwordsalt and secret)

Are you using external storage, if yes which one: local/smb/sftp/...

Are you using encryption: yes/no

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...

LDAP configuration (delete this part if not used)

On ownCloud 7+ with access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your ownCloud installation folder

On ownCloud 6 with access to your command line run e.g.:
sqlite3 data/owncloud.db or mysql -u root -p owncloud
then execute:  select * from oc_appconfig where appid='user_ldap';

Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query above.

Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.

Client configuration

Browser:

Operating system:

Logs

Web server error log

Insert your webserver log here

ownCloud log (data/owncloud.log)

Insert your ownCloud log here

Browser log

Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log 
c) ...